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www.smarterhomesaustin.com Privacy Policy
Type of website: Home service business
Effective date: 2nd Day of February, 2026
www.smarterhomesaustin.com (the “Site”) is owned and operated by Pete Sandford. Pete Sandford can be contacted at:
pete@smarterthomesaustin.com
(512) 775-6101
5524 Bee Caves Rd Unit J8 West Lake Hills, Tx 78746
Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:
The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site’s cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
By using our Site users agree that they consent to:
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Consent
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
This data may be collected using the following methods:
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
The data we collect when the user performs certain functions may be used for the following purposes:
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
Pete Sandford
pete@smarterhomesaustin.com
(512) 775-6101
801 Ranch Road 620 South Suite 100A
You will receive account alerts and promotional messages.
How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
Cookie Policy
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Smarter Homes, from 512-785-0032 or (512)775-6101 regarding account notification, customer care, delivery notification, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (512)785-0032,(512)775-6101 or pete@smarterhomesaustin.com, or support@smarterhomesaustin.com.
Mobile opt-in information is never shared with third parties.
Data Transfer Restrictions
Consumer data will not be transferred to external organizations under any circumstances, even with consent.
Data Protection Measures
We do not transfer your data to any external organizations under any circumstances, even with your consent. We have strict internal policies and technical safeguards to prevent unauthorized access or sharing of your data.
You will receive account notifications and service updates related to your Smarter Homes account.
By providing your phone number and agreeing to receive texts, you consent to receive appointment reminders, account updates, and promotional offers from Smarter Homes LLC, from (512)785-0032 or (512) 775-6101
Contact Information
If you have any questions or concerns about this policy or your data, please contact us at support@smarterhomesaustin.com or (512) 775-6101
5524 BEE CAVES RD UNIT J8, WEST LAKE HILLS, TX 78746-5245 United States
Client and Contractor Agreement for Work, Design and the Request to Bid a Project
Confidentiality Note: Our documents, designs, estimates and invoices are intended only for the person or entity to which it is addressed. These documents contain confidential and/or privileged material. Any third party review or first party transmission, dissemination or other use, or taking of any action in reliance upon this message by persons or entities other than the intended recipient is prohibited and is unlawful. If you received a document, design, estimate or invoice of Advanced AV Solutions LLC / DBA: Smarter Homes LLC in error, please contact the sender and delete it from your computer immediately.
Smarter Homes LLC, 5524 BEE CAVES RD UNIT J8, WEST LAKE HILLS, TX 78746-5245 United States (the “Contractor”).
Smarter Homes LLC is a smart home integration and automation company. We send standard notifications about:
Customer purchases
Appointment scheduling and confirmations
Customer support
Event registrations
Answering customer questions
Conversational messaging
Delivery status updates
Promotions for our products and services
This clear description ensures users understand the types of messages they will receive and meets 10DLC requirements.
You will receive account alerts.
You will receive important updates related to your Smarter Homes LLC services.
BACKGROUND:
A. The Client is of the opinion that the Contractor has the necessary qualifications, experience and abilities to provide services to the Client.
B. The Contractor is agreeable to providing such services to the Client on the terms and conditions set out in this Agreement.
IN CONSIDERATION OF the matters described above and of the mutual benefits and obligations set forth in this Agreement, the receipt and sufficiency of which consideration is hereby acknowledged, the Client and the Contractor (individually the “Party” and collectively the “Parties” to this Agreement) agree as follows:
1. Annual Services Provided (If Enrolled)
The Client hereby agrees to engage the Contractor to provide the Client with
yearly services (the “Services”) consisting of:
– Monitoring internet/ network and Wi-Fi
– Updating firmware and software on all devices we installed
– Cleaning of equipment and wiring
– Checking remote programming and system speed
– Customer training on newest system features
– One bonus hour of crew labor (per year enrolled, a $200.00 value) for future installations on equipment upgrades.
1a. The Services will also include any other tasks which the Parties may agree on. The Contractor hereby agrees to provide such Services to the Client.
2. Term of Agreement
3. The term of this Agreement (the “Term”) will begin on the date of this Agreement and will remain in full force and effect indefinitely until terminated as provided in this Agreement.
4. In the event that either Party wishes to terminate this Agreement, that Party will be required to provide 30 days’ written notice to the other Party.
5. This Agreement may be terminated at any time by mutual agreement of the Parties. If the client has already received their maintenance visit but haven’t completed the 12 payments for the year, the client will lose the bonus install hours the client has acquired and be Invoiced for the remaining payments left on that years service plan itinerary.
6. Except as otherwise provided in this Agreement, the obligations of the Contractor will end upon the termination of this Agreement.
7. Performance The Parties agree to do everything necessary to ensure that the terms of this Agreement take effect.
8. Currency
8a. Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in USD (US Dollars).
9. Compensation
9a. For the services rendered by the Contractor as required by this Agreement, the Client will provide compensation (the “Compensation”) to the Contractor of $19.99 or $29.99 per month.
10. A deposit of $19.99 or 29.99 (the “Deposit”) will be payable by the Client.
11. For the remaining, the Client will be invoiced every month.
12. Invoices submitted by the Contractor to the Client are due on receipt.
13. The Compensation as stated in this Agreement does not include sales tax, or other applicable duties as may be required by law. Any sales tax and duties required by law will be charged to the Client in addition to the Compensation.
14. Reimbursement of Expenses
14a. The Contractor will be reimbursed from time to time for reasonable and necessary expenses incurred by the Contractor in connection with providing the Services under this Agreement.
15. All expenses must be pre-approved by the Client.
16. Confidentiality
Confidential information (the “Confidential Information”) refers to any data or information relating to the business of the Client which would reasonably be considered to be proprietary to the Client including, but not limited to, accounting records, business processes, and Client records and that is not generally known in the industry of the Client and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.
The Contractor agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Contractor has obtained, except as authorized by the Client or as required by law. The obligations of confidentiality will apply during the term of this Agreement and will survive indefinitely upon termination of this Agreement.
All written and oral information and material disclosed or provided by the Client to the Contractor under this Agreement is Confidential Information regardless of whether it was provided before or after the date of this Agreement or how it was provided to the Contractor.
19. Ownership of Intellectual Property
All intellectual property and related material (the “Intellectual Property”) that is developed or produced under this Agreement, will be the property of the Contractor. The Client is granted a non-exclusive limited-use license of this Intellectual Property.
Title, copyright, intellectual property rights and distribution rights of the Intellectual Property remain exclusively with the Contractor.
21. Return of Property
21a. Upon the expiry or termination of this Agreement, the Contractor will return to the Client any property, documentation, records, or Confidential Information which is the property of the Client.
22. Capacity/Independent Contractor
22a. In providing the Services under this Agreement it is expressly agreed that the Contractor is acting as an independent contractor and not as an employee. The Contractor and the Client acknowledge that this Agreement does not create a partnership or joint venture between them, and is exclusively a contract for service. The Client is not required to pay, or make any contributions to, any social security, local, state or federal tax, unemployment compensation, workers’ compensation, insurance premium, profit-sharing, pension or any other employee benefit for the Contractor during the Term. The Contractor is responsible for paying, and complying with reporting requirements for, all local, state and federal taxes related to payments made to the Contractor under this Agreement.
23. Notice
23a. All notices, requests, demands or other communications required or permitted by the terms of this Agreement will be given in writing and delivered to one Parties of this Agreement as follows:
Smarter Homes LLC
5524 BEE CAVES RD UNIT J8, WEST LAKE HILLS, TX 78746-5245
Advanced AV Solutions LLC
15402 Checotah Drive, Austin Texas 78734
or to such other address as any Party may from time to time notify the other, and will be deemed to be properly delivered (a) immediately upon being served personally, (b) two days after being deposited with the postal service if served by registered mail, or (c) the following day after being deposited with an overnight courier.
23a. Indemnification
24. Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective directors, stockholders, affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective directors, stockholders, affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with this Agreement. This indemnification will survive the termination of this Agreement.
25. Modification of Agreement
26. Any amendment or modification of this Agreement or additional obligation assumed by either Party in connection with this Agreement will only be binding if evidenced in writing signed by each Party or an authorized representative of each Party.
27. Time of the Essence
27a. Time is of the essence in this Agreement. No extension or variation of this
Agreement will operate as a waiver of this provision.
Entire Agreement
29. It is agreed that there is no representation, warranty, collateral agreement or condition affecting this Agreement except as expressly provided in this Agreement.
30. Enurement
30a. This Agreement will enure to the benefit of and be binding on the Parties and their respective heirs, executors, administrators and permitted successors and assigns.
31. Titles/Headings
31a. Headings are inserted for the convenience of the Parties only and are not to be
considered when interpreting this Agreement.
32. Gender
32a. Words in the singular mean and include the plural and vice versa. Words in the
masculine mean and include the feminine and vice versa.
33. Governing Law
33a. It is the intention of the Parties to this Agreement that this Agreement and the performance under this Agreement, and all suits and special proceedings under this Agreement, be construed in accordance with and governed, to the exclusion of the law of any other forum, by the laws of the State of Texas, without regard to the jurisdiction in which any action or special proceeding may be instituted.
34. Severability
34a. In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue
to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.
35. Waiver
35a. The waiver by either Party of a breach, default, delay or omission of any of the provisions of this Agreement by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.
Contacts opt in on our website contact page at
https://considerate-violet-albatross.104-248-61-125.cpanel.site/appointment/ by checking a box to agree to receive SMS appointment reminders and service updates.
Message and data rates may apply.
Message frequency varies based on your interactions, but you may receive up to 4 messages per week.
Message frequency varies based on your interactions with us.
You may receive messages periodically, depending on your activity.
Reply STOP to unsubscribe or HELP for help.
We do not share your mobile opt-in information with third parties.
See our Privacy Policy and Terms at
https://considerate-violet-albatross.104-248-61-125.cpanel.site/privacy-policy-terms-conditions/
